The roots of our strategy are based on our Ameris Group quality commitment, i.e :
A total and long-lasting satisfaction of our Customers...

Through conforming to our Customers' requirements,
By ensuring that we stay « ahead » of their expectations,
By complying to legal and statutory requirements,
In the most economical condition,
Within the agreed lead time,
In a constant search for potential improvement.

The Ameris Group Quality Management System’s aim is to ensure the permanent efficiency of the quality process as well as its adequation to the market’s needs.

The steps made towards ISO 9001 rev. 2000 certification by Ameris Group aims to promote externally our permanent improvement policy.

A Customer-orientated operation: A taylor-made Reactivity and Flexibility

The Ameris group has adopted a Total Transparency policy which is equally applied to both big accounts Customers and small to medium-sized businesses. All of our engineers and managers have the necessary decision-making power to guarranty our Customers efficient processes in order to obtain its total satisfaction.





Quality objectives for 2005-2006

To finalize the implementation of our quality system in order to obtain ISO 9001 rev. 2000 certification.

To implement a computerized assessment system which enables us to accurately define the period of latence of the requests and our response time in order to improve and monitor our reactivity.

To promote development of our communication with the Customers through the implementation of an extranet . This implies ensuring that full in-house training is provided to all staff.

To ensure the follow-up of the improvement of the quality for the whole range of our business activities.